Last night (7/25), the Adobe Creative Cloud desktop app deployed an upgrade. I was minutes away from a presentation, so I wanted to dismiss the update, but there was no option to decline; it was either upgrade or quit. I couldn’t quit, because I wanted to show the features in ACC. The other two speakers had already run the update and seemed to have no issues, so I took a deep breath and ran it. For good measure, I rebooted. To set up for my first topic, I opened a PSD with missing fonts, and received no “missing font” warning, and no offer to go shopping for fonts on Typekit. Photoshop locked up, and I had to force quit.
Unfortunately, I was about to demo that very feature in front of about 200 people. I force-quit, rebooted, then quit and relaunched the desktop app, and Photoshop still wouldn’t show the missing fonts alert (even though the affected type layers sported yellow triangles). I was running out of time.
I sidestepped the issue by showing how to get fonts from Typekit through a browser, and by some miracle, a font actually synced and showed up in my fonts list. I applied it, and I think nobody knew. But I was a bit flustered, and afraid that something else would go awry.
After the session, I futzed around more, with no success; it still wouldn’t trigger the Missing Fonts alert. Finally, more out of aggravation than hope, I wiped out the Photoshop preferences — and that fixed it. Not just in Photoshop, but in all the other apps, too (beats me).
When I got home, I ran the ACC update on the desktop Mac, with the same results; somehow, it warped Photoshop’s connection with Typekit. And when I wiped out the prefs, everything was fixed.
This is under Mac OS 10.9 (Mavericks); anybody else have this experience?